April 27, 2006
Negotiation
For the past few months here in Bangalore, I have been meeting many people from non IT background. The art of building a good business almost from scratch brings with its territory, the obligations and excitements of meeting people from various walks of life. Most often, I get along well with savvy business people even if they have pop-and-mom kind of operations without any touch of professionalism what-so-ever, IT for such people is a far cry.
Street smart business people are always easy to network with, and the same is also true for experts as well as novices in any business. The problem is with the psuedo-intellectuals who have little or no clue of the basics of business. No amount of MBA training or book literature, or even past experiences can teach you simple thumb rules of business, if you are not willing to involve yourself and learn the basics, as I have blogged before.
Today, I happened to meet a group of people in Real Estate business, who failed to understand the first and simple rule of business engagement Negotiation. Here let me define negotiation
An exploratory or bargaining process (planning, reviewing, analyzing, compromising) involving a buyer and seller, each with their own viewpoints and objectives, seeking to reach a mutually satisfactory agreement on all phases of a procurement transaction — including price, specifications, technical and quality requirements and payment terms.
As far as the phases / steps in a Negotiation is concerned, here is how I would formalize it.
- Quantifying all scenarios and options (which we did from our side)
- Identifying common ground (which we were ready provided the negotiation reached this phase)
- Defining mutual success
- Debriefing about future possibilities.
- Documentation (the last step to seal the terms and conditions of the deal)
How far can a negotiation proceed if people can’t even respect the other’s viewpoints. Should I say more of how soon the conversation with these Real Estate guys ended ?


